Policies

bare fruit studio policies

Please cancel or reschedule at least 24 hours in advance.
Same Day cancellation or reschedule is 30% of booked service total. (Each client gets 1 pass a year.)
Rescheduling your appointment the same day, does not avoid the fee.
If you are late your preferred specialist may not be available to perform your service , if we have another specialist available to perform the service and you deny that slot, standard same day cancellation policy applies.

Walk Ins are accepted but service is not guaranteed.
Appointments are strongly recommended and are on a first come, first serve basis.
8 minute grace period for appointments 20 mins or more.
2 min grace period for appointments 19 mins or less
If you are late we can not guranteed that your specialist will have the time to complete all services booked

Confirmations are sent out by text 48 hours in advance, ignoring the text results in automatic cancellation of the appointment to avoid fees and no shows.
If you do not answer, please do not just show up, your original appointment slot can not be guaranteed.
If you confirm then cancel the day of your appointment, you will be charged the cancellation of 50% whether you call or not.

All Memberships and Package concerns or questions should be emailed to [email protected]
Texting is highly recommended to avoid miscommunication and improve customer satisfaction.
Our phone number for last minute communication is (516) 214-7360. Customer Service Hours end at 5 pm
If you are running late or cancelling, please call or text as soon as possible.

We love all babies and toddlers, but please arrange childcare if your appointment is over 30 minutes.
No inappropriate advances, including suggestive stories, touching your sugarista w/o permission, uncontrollable erections, sexual innuendos etc.
We reserve the right to charge for the full service total if you violate the conduct policy

Any personal information given to Bare Fruit Sugaring & Brows will not be shared, sold, or misused.
We will retain your information for as long as necessary, please send an email to [email protected] to remove

Laser Hair Removal Membership Benefits must be used monthly to see results.
Laser Memberships remain valid until cancelled by email by client (you) to [email protected].
LHR Memberships can be paused for up to 3 calendar months. Memberships can be cancelled at anytime by client (you) via email or Bare Fruit Sugaring for non-payment or misconduct.
Laser Hair Removal Membership payments will be taken on the 1st of every month.
Standard appointment/Cancellation policy apply.
Paid Value does not expire (Any prepaid treatments that are unused will convert to dollar value store credit).
May not be combined with any other offers.
Roll over benefits can be used at any time before membership expiration.

Laser Hair Removal (LHR) packages expire in 4x package in 12 months / 8x package in 24months.
Must be used in consecutive monthly appointments to see results.
Laser Hair Removal Packages are paid in full upfront.
LHR packages available for purchase more than once
No package refunds, packages are non- transferrable.
Any unused portion may be exchanged to store credit. Paid Value does not expire (Any unused prepaid package sessions will convert to dollar value store credit.)
Standard appointment/Cancellation policy apply.
May not be combined with any other offers.
Sugaring Packages can be purchased more than once.
Sugaring Packages expire in 18 months

There are no refunds on services, packages, or memberships.
Membership fees and credits are non-refundable. Account credit cannot be redeemed for cash, transferred, or applied after the applicable grace period.
You may exchange unopened products within 7 days of purchase.
Your deposit is non-refundable if you cancel or reschedule with in 24 hours of your appointment, your booking fee of 30% will be utilized towards the cancellation fee.

All Specialists are trained to be efficient at their bookable treatments. We aim to provide quality treatments in a comfortable environment with low maintence treatments.
We use our professional judgment to suggest, deny or reschedule your treatment, if we believe your desired service results will not be satisfactory.
We will not perform a service that will not benefit the client.
Aesthetics is not exact; results will always vary from person to person, based on different genetic factors. nothing is guaranteed.
All payments are for the treatments performed, not for a specific result.

Memberships are credit-based. Voucher-style memberships are no longer offered.
Monthly membership fees are converted into account credit that may be used toward eligible Bare Fruit services while the membership remains active. Membership credit rolls over month to month while the membership remains active. Credits have no cash value and are non-transferable.
Memberships renew monthly and may be cancelled through the client portal using the same method by which they were purchased. Cancellations take effect at the end of the current billing cycle.
Upon cancellation, clients have a 14-day grace period to use any remaining membership credit. After the grace period, unused credit is forfeited and cannot be reinstated.
Membership perks and preferred pricing apply only while a membership is active or during the applicable grace period and may not be combined with other promotions unless otherwise stated.

Bare Fruit reserves the right to update pricing, memberships, and policies with advance notice. Policies are subject to change and apply to all services and memberships unless otherwise stated.
Any previously issued vouchers or legacy packages have been converted into account credit for ease of use. Converted legacy credit must be used within 90 days of conversion to allow ample time for booking. After this period, unused legacy credit will expire. (Conversion date – 1/4/2026)